Terms of Service

Last Updated: November 10, 2024

Introduction

Thank you for using Natural TTS Labs! These Terms of Service ("Terms") govern your access to and use of the Natural TTS Labs website, apps, APIs, Text to Speech technology, widgets, browser extensions, plugins (“Natural TTS Labs” also referred to as “we” and “us”). Please read these Terms carefully, and contact us if you have any questions. By accessing or using Natural TTS Labs, you agree to be bound by these Terms, our Privacy Policy, our Data Protection and Security Policy, our Cookie Policy.

Natural TTS Labs® platform operated by our parent company Yedap Technologies, LLC (WY, United States). You agree that by clicking “Create an Account”, “Sign in with Google”, “Login with Facebook” or similar, registering, accessing or using our services (described below), you are agreeing to enter into a legally binding contract with Natural TTS Labs (Yedap Technologies LLC). (even if you are using our Services on behalf of a company).

If you do not agree to these terms of service (“TOS” or “User Agreement”), do not click on “Create an Account” and do not access or otherwise use any of our Services. If you wish to terminate this User Agreement at any time you can do so by closing your account and no longer accessing or using our Services.

Our Service

Natural TTS Labs® offers a state-of-the-art AI voice creation technology and online platform. You can simply type or paste in the text they want to convert to speech, and Natural TTS Labs will produce an audio file with a lifelike voice that can be used for a variety of purposes, such as videos, podcasts, and presentations. We offer a range of voices and languages to choose from, as well as the ability to adjust the speed, pitch, and volume of the voiceover. You have complete ownership of the audio files you create, and the content with which you create the audio files.

Obligations

By using the Services, you are confirming that you meet the following criteria: (a) you are at least the Minimum Age as defined; (b) you only have one Natural TTS Labs account that uses your real name; and (c) you have not been previously restricted from using the Services by Natural TTS Labs. Using false information or creating multiple/duplicate accounts is a violation of our terms, including creating accounts for others or for those under the Minimum Age.

“Minimum Age” means 16 years old. However, if law requires that you must be older in order for Natural TTS Labs to lawfully provide the Services to you without parental consent (including using of your personal data) then the Minimum Age is such older age.

You agree to: (a) use a strong password and keep it confidential; and (b) not transfer any part of your account. You are responsible for anything that happens through your account unless you close it or immediately report misuse by contacting us at [email protected]

Your account belongs to you and not to others, including your employer. However, if the Services were purchased by another party for you to use (e.g. Enterprise accounts), the paying party has the right to control access and receive reports on your use of the paid Services, but not rights to your personal account.

Rights and Limits

As between you and Natural TTS Labs, the content and information that you submit to the Services belongs to you. However, Natural TTS Labs has the right to use, copy, modify and distribute your personal information and contents, such as Full Name, Email & Billing details only, without any further consent, notice or compensation strictly in accordance with our Privacy Policy. The rest of your data is stored in encrypted format with end-to-end access only belongs to you. These rights are limited in the following ways:

  • You can end this license for specific content by deleting such content from the Services, or generally by terminating your account, except (i) to the extent you shared it with others as part of the Service and they copied, re-shared it or stored it, and (ii) for the reasonable time it takes to remove from backup and other systems.
  • While we may edit and make format changes to your content (such as translating or transcribing it, modifying the size, layout or file type or removing metadata), we will not modify the meaning of your expression.
  • We acknowledge and confirm that you own your content and information and we only have non-exclusive rights to it.
  • You and Natural TTS Labs agree that we may access, store, process and use any information and personal data that you provide in accordance with the terms of our Privacy Policy & our Security Policy and your specified choices and settings. By submitting suggestions or other feedback regarding our Services to Natural TTS Labs, you agree that Natural TTS Labs can use and share, but is not obligated to, such feedback without compensation to you.

You also agree to only provide content or information that does not violate any laws or anyone's rights (including intellectual property rights) and to ensure that your profile information is truthful.

Service Availability

We will not materially decrease the functionality of the Services during your Subscription period and continue to provide the Services till the end your Subscription period. We may change, suspend or discontinue our Services however this will not affect any ongoing Subscriptions and we will continue to provide the same level of service till the end of your Subscription period.

We don’t promise to store or keep showing any information and content that you’ve posted. Natural TTS Labs is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy.

Termination

Both you and Natural TTS Labs may terminate this User Agreement at any time with notice to the other. On termination, you lose the right to access or use the Services. The following shall survive termination:

  • Our rights to use and disclose your feedback;
  • Section - Disclaimer and Limit of Liability, Arbitration, Class-Action Waiver, and Jury Waiver, Governing Law and Dispute Resolution and User Agreement; and
  • Any amounts owed by either party prior to termination remain owed after termination.

Intellectual Property Rights & Publicity Rights

Natural TTS Labs® is a registered trademark of Voicemaker Technologies Private Limited issued by the Government of India, and is currently undergoing trademark registration in USPTO (United States Patent and Trademark Office). Natural TTS Labs retains all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are the trademarks of their respective owners.

General Support Terms

Support inquiries will only be handled through email. We aim to respond to support queries within 24 hours of submission. We often respond much sooner than this, however our standard products do not include any form of support time response guarantee unless otherwise specified. Corporate customers who require a dedicated account manager, or guaranteed response times should contact us to arrange a premium service level agreement. Using offensive language and profanity with our support team will not be tolerated.

Confidentiality

We treat the content and information that you submit to the Services in accordance with this User Agreement (“Your Information”) as confidential. We will not, without your consent, use Your Information other than as provided in this User Agreement or disclose Your Information to any third party other than to our officers, directors, employees, agents, assigns, consultants, contractors, service providers, representatives or affiliated entities who need to access Your Information and who are required to protect the confidentiality of Your Information. We only have access to your information such as Full Name, Email and Billing Details and the rest of your data is stored in encrypted format with end-to-end access only belongs to you. We will use at least reasonable care to protect the confidentiality of Your Information.

Contact Us

If you have any questions or concerns regarding our terms of service, please contact us at:

- Email: [email protected]

We are committed to resolving any concerns you may have and will respond to your inquiries promptly.