We value your privacy and have created this Privacy Policy to explain how we collect, use, share, and transfer your information, as well as how you can access and control it.
We collect text which you typed: We store data encrypted at the core database level, and only end-customers can read and access it. We have a built-in system that automatically erases text & converted audio files after 60 minutes based on the user's settings.
We store your converted audio file: Only accessible to end-customers.
Additional information that we may ask for (optional): When you use our services, we may ask you to provide us with additional information. This additional information may include:
Your choices and communication preferences: Information in correspondence you send to us, including when you contact us for support.
We may receive the information described in this Privacy Policy from other sources, such as:
When you use the platform, we automatically collect a number of information about you, including the IP address of your computer, geolocation-related data, unique device identifiers, and browsing and search history (including content you have viewed on the Platform) and Cookies.
We collect Device Information using the following technologies:
You can control or reset your cookies through your web browser and, if you choose to, you can refuse all cookies. However, some of the features of our Site may not function properly if you disable the ability to accept cookies.
We process your personal information on the following legal bases:
You may at any time refuse to provide the personal information that we request. However, this may limit or prohibit our ability to provide our products and services to you. You may withdraw your consent for us to process your personal information at any time by contacting us in accordance with our Contact Us section below.
Outside of authorised personnel employed by us, we only share your personal information with third parties that meet the data privacy conditions described in this Privacy Policy. These third parties help us use your personal information, as described above, and include:
We use others to help us provide our Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
We can also share your personal information as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your information, but only in the manner set out in this Privacy Policy unless you agree otherwise.
We process data globally and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different from, and potentially not as protective as, the laws of your own country.
For our users in the Designated Countries, where we transfer your personal information to a third party provider that is not located in the Designated Country and is not subject to an adequacy decision by the EU Commission, we will require those third party providers to enter into an agreement that provides appropriate safeguards for your information.
You may update certain account information such as your name and email address by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us at any time by clicking on the 'unsubscribe link' in the relevant communication.
You may also access, review, update, rectify or delete your personal information by contacting us. We will respond to all requests within 30 days. Please note that deleting your personal information may limit our ability to provide the service to you.
We may limit or reject your request in certain cases, including without limitation where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, where the rights of other persons would be violated or as required by law or governance purposes.
If you need further assistance regarding your access and control of your personal information, please contact us.
We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, or misuse. These measures include encryption of sensitive data, regular security assessments, and access controls to limit access to personal information only to authorized personnel. We also provide security training to our employees to ensure they understand their responsibilities and obligations when handling personal information.
However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
We retain personal information for as long as necessary to provide our services and for legitimate business purposes, such as record-keeping, accounting, and legal compliance. When we no longer need personal information, we securely delete or anonymize it to ensure that it cannot be identified or used to identify an individual.
We do not knowingly advertise or collect personal information from any individual under the age of 13 and our services and content are not directed at children under the age of 13. For all users that are under the age of 16, we require the consent of a parent or legal guardian before that user can use our services. Our Terms of Use has further details on this consent. If we later find out that we have collected personal information from any individual under the age of 16 without parental consent, we suspend and remove this personal information immediately.
If you have any questions or concerns regarding our privacy practices, please contact us at:
- Email: [email protected]
We are committed to resolving any privacy concerns you may have and will respond to your inquiries promptly.